Shipping policy

Shipping Policy

At Amlush, we aim to provide a seamless and reliable shipping experience for our customers. Please review our shipping policy to understand how we process and deliver your orders.

1. Shipping Destinations

• We ship worldwide unless otherwise specified.

• Some locations may have shipping restrictions. If we are unable to deliver to your address, you will be notified at checkout.

2. Order Processing Time

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

• You will receive a confirmation email with tracking details once your order has been shipped.

3. Shipping Methods and Delivery Times

We partner with reliable carriers to ensure your order is delivered safely and on time. Estimated delivery times are as follows:

• Standard Shipping: 7–15 business days.

• Express Shipping: 3–7 business days (available for select locations).

Delivery times may vary based on your location, customs processing, and other unforeseen factors.

4. Shipping Costs

• Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order.

• Any applicable customs duties or taxes are the responsibility of the customer.

5. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

• You can track your shipment through the carrier’s website or our tracking portal.

6. Failed Deliveries and Address Issues

• It is the customer’s responsibility to provide accurate and complete shipping information.

• If a delivery fails due to incorrect or incomplete address details, we cannot be held responsible for delays or additional shipping charges.

7. Delayed or Lost Shipments

• While we strive to ensure timely delivery, delays may occur due to carrier issues, customs, or other circumstances beyond our control.

• If your shipment is delayed beyond the estimated timeframe, please contact us at helloamlush@gmail.com for assistance.

• In case of a lost package, we will work with the carrier to resolve the issue.

8. International Shipping

• For international orders, customs fees, import duties, or taxes may apply upon arrival. These charges are determined by your country’s customs office and are the responsibility of the customer.

• Delays due to customs clearance are beyond our control.

9. Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, please notify us within 7 days of delivery. Include photos of the damaged item and packaging, and we will resolve the issue promptly by offering a replacement or refund.

10. Contact Us

For questions or concerns about your order or shipping, please reach out to us at helloamlush@gmail.com. Our team is here to assist you.

We appreciate your trust in Amlush and are committed to delivering your order in a timely and secure manner. Thank you for shopping with us!